At Caia, we want you to feel completely confident in your purchase. That’s why we offer a 30-Day Money-Back Guarantee on our products! We want you to have the chance to try us out, risk-free.

How Our 30-Day Refund Policy Works:

1. Try It Out – Take 30 days to test your Caia 5-in-1 grater. Use it to prepare meals, slice and grate ingredients, and enjoy a simpler cooking experience.

2. Not Fully Satisfied? – If you’re not completely satisfied with your purchase within 30 days of receiving it, simply let us know. We’ll happily offer you a refund or exchange.

3. Return Process – Contact our Customer Support team to start your return. We’ll provide you with easy instructions on how to return the product to us.

4. Refund Processing – Once we receive the item, we’ll process your refund within 7–10 business days. The refund will be applied to your original payment method.

A Few Important Details:

• The item must be returned in its original packaging and in good condition.
• Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
• Refunds will only be given within the 30-day period following the delivery date.

At Caia, your satisfaction is our priority. If you have any questions or need assistance with your return, our support team is here to help. Enjoy cooking with confidence, or get your money back—it’s that simple.